Connect with Us

Questions about an order, shipping, products, custom work, wholesale, or collaborations? Send us a message below and we’ll be happy to help.

Damaged, broken, or misprinted order?

Please include your order number, the item involved, and a short description of what happened.

For damage or print-quality claims, please email your photos directly to hello@echomotif.com. Put your order number in the subject line so we can match the photos to your order quickly.

A clear photo of the damaged, broken, or misprinted item
A photo of the shipping box and packing materials if the issue happened in transit
Any detail that helps us understand the problem

Please keep the item and packaging until we’ve reviewed the claim. If glass is broken, handle it carefully and don’t remove sharp pieces just for the photos.

We Can Also Help With

Product, sizing, and shipping questions
Order-status or delivery questions
Custom and bulk-order inquiries
Wholesale opportunities and partnerships
General feedback and brand collaborations

How to Reach Us

Use the contact form below for general messages
Email us anytime at hello@echomotif.com
We typically reply within 1–2 business days

Thank you for supporting Echo Motif. We personally care about every order that leaves our shop.